Customer Protection
30-Day Money-Back Guarantee
We stand behind every product we sell.
At DALUC LLC we want every customer to be satisfied with their purchase. If a product does not meet your expectations, you may request a refund within 30 days of your original purchase date.
How to Request a Refund
Refund requests should be sent by email to support@brainspark.click with the following information:
- The email address used at checkout.
- Your order number or receipt.
- A brief description of the reason for your request.
Processing Time
Approved refunds are processed through our payment provider and typically appear on your statement within 5–10 business days, depending on your bank or card issuer.
Digital Product Notice
Because our products are digital, they become accessible immediately after purchase. Refund requests are reviewed individually and granted in good faith within the 30-day window.
Questions
Our support team is here to help. Contact us any time at support@brainspark.click.